/* ==========================================================================
   LOCK CAR CRM - CHAT & WHATSAPP ATENDIMENTO (ADVANCED)
   Suporte a Áudio/Voz, Anexo de Veículos, Propostas e Mobile Responsivo
   ========================================================================== */

.chat-full-container {
  display: grid;
  grid-template-columns: 310px 1fr 310px;
  height: 100%;
  width: 100%;
  background: #FFFFFF;
  overflow: hidden;
}

@media (max-width: 1200px) {
  .chat-full-container {
    grid-template-columns: 290px 1fr;
  }
  .chat-details-panel {
    display: none !important;
  }
}

@media (max-width: 768px) {
  .chat-full-container {
    grid-template-columns: 1fr;
    display: flex;
    flex-direction: column;
  }
  .chat-sidebar-list {
    display: flex;
    width: 100% !important;
    height: 100% !important;
  }
  .chat-active-area {
    display: none;
    width: 100% !important;
    height: 100% !important;
  }
  .chat-active-area.mobile-active {
    display: flex;
  }
  .chat-sidebar-list.mobile-hidden {
    display: none;
  }
}

/* Column 1: Conversations List */
.chat-sidebar-list {
  border-right: 1px solid var(--color-border);
  display: flex;
  flex-direction: column;
  height: 100%;
  background: #FFFFFF;
}

.chat-search-wrap {
  padding: 16px;
  border-bottom: 1px solid var(--color-border-subtle);
}

.chat-search-input-box {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--color-bg-hover);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-full);
  padding: 8px 14px;
}

.chat-search-input-box input {
  border: none;
  background: transparent;
  width: 100%;
  font-size: 13px;
  color: var(--color-text-main);
  outline: none;
}

.chat-filter-pills-row {
  display: flex;
  gap: 6px;
  padding: 10px 16px;
  border-bottom: 1px solid var(--color-border-subtle);
}

.chat-pill-btn {
  background: var(--color-bg-hover);
  border: 1px solid transparent;
  color: var(--color-text-muted);
  font-size: 12px;
  font-weight: 600;
  padding: 5px 12px;
  border-radius: var(--radius-full);
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 4px;
  transition: var(--transition-fast);
}

.chat-pill-btn.active {
  background: var(--color-primary-subtle);
  color: var(--color-primary);
  border-color: var(--color-primary-light);
}

.badge-num {
  font-size: 10.5px;
  background: rgba(107, 45, 245, 0.15);
  color: var(--color-primary);
  padding: 1px 6px;
  border-radius: var(--radius-full);
}

.conversations-feed {
  flex: 1;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
}

.conversation-item {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--color-border-subtle);
  cursor: pointer;
  transition: var(--transition-fast);
  position: relative;
}

.conversation-item:hover {
  background: var(--color-bg-hover);
}

.conversation-item.active {
  background: var(--color-primary-subtle);
  border-left: 3px solid var(--color-primary);
}

.conv-avatar {
  width: 42px;
  height: 42px;
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #FFFFFF;
  font-weight: 700;
  font-size: 14px;
  flex-shrink: 0;
}

.conv-content {
  flex: 1;
  min-width: 0;
}

.conv-row-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 3px;
}

.conv-name {
  font-family: var(--font-heading);
  font-size: 13.5px;
  font-weight: 700;
  color: var(--color-text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.conv-time {
  font-size: 11px;
  color: var(--color-text-light);
}

.conv-last-msg {
  font-size: 12px;
  color: var(--color-text-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.conv-badge-unread {
  background: var(--color-primary);
  color: #FFFFFF;
  font-size: 10.5px;
  font-weight: 700;
  width: 18px;
  height: 18px;
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-left: auto;
}

/* Column 2: Active Chat Area */
.chat-active-area {
  display: flex;
  flex-direction: column;
  height: 100%;
  background: #FAFAFC;
  border-right: 1px solid var(--color-border);
}

.chat-top-header {
  padding: 12px 20px;
  background: #FFFFFF;
  border-bottom: 1px solid var(--color-border);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.chat-contact-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.mobile-back-chat-btn {
  display: none;
  background: transparent;
  border: none;
  padding: 6px;
  cursor: pointer;
  color: var(--color-text-main);
}

@media (max-width: 768px) {
  .mobile-back-chat-btn {
    display: flex;
  }
}

.chat-avatar-circle {
  width: 38px;
  height: 38px;
  border-radius: var(--radius-full);
  background: var(--color-primary);
  color: #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 13.5px;
}

.name-status-row {
  display: flex;
  align-items: center;
  gap: 6px;
}

.online-dot {
  width: 7px;
  height: 7px;
  border-radius: var(--radius-full);
  background: #22C55E;
}

.contact-sub {
  font-size: 11px;
  color: var(--color-text-light);
}

/* Messages Scroll Feed */
.chat-messages-scroll {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.chat-day-divider {
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 10px 0;
}

.chat-day-divider span {
  background: #EDE9FE;
  color: var(--color-primary);
  font-size: 11px;
  font-weight: 600;
  padding: 3px 12px;
  border-radius: var(--radius-full);
}

/* Message Bubbles */
.chat-bubble {
  max-width: 70%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 13px;
  line-height: 1.45;
  display: flex;
  flex-direction: column;
  gap: 4px;
  position: relative;
  word-break: break-word;
}

.chat-bubble.bubble-client {
  align-self: flex-start;
  background: #FFFFFF;
  color: var(--color-text-main);
  border: 1px solid var(--color-border);
  border-bottom-left-radius: 2px;
}

.chat-bubble.bubble-agent {
  align-self: flex-end;
  background: var(--color-primary);
  color: #FFFFFF;
  border-bottom-right-radius: 2px;
}

.chat-bubble-time {
  font-size: 10px;
  opacity: 0.7;
  align-self: flex-end;
  display: flex;
  align-items: center;
  gap: 3px;
}

/* Audio Voice Message Bubble */
.audio-voice-bubble {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 210px;
  padding: 6px 0;
}

.audio-play-btn {
  width: 34px;
  height: 34px;
  border-radius: var(--radius-full);
  background: rgba(255, 255, 255, 0.25);
  border: none;
  color: inherit;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: transform var(--transition-fast);
}

.bubble-client .audio-play-btn {
  background: var(--color-primary-subtle);
  color: var(--color-primary);
}

.audio-play-btn:hover {
  transform: scale(1.08);
}

.audio-waveform-wrap {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.audio-wave-bars {
  display: flex;
  align-items: center;
  gap: 2.5px;
  height: 20px;
}

.wave-bar {
  width: 3px;
  border-radius: 2px;
  background: currentColor;
  opacity: 0.6;
}

.audio-duration-txt {
  font-size: 10.5px;
  opacity: 0.85;
}

/* Attached Vehicle Card inside Chat */
.chat-attached-car-card {
  margin-top: 6px;
  background: #FFFFFF;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
  color: var(--color-text-main);
  max-width: 280px;
}

.attached-car-img {
  width: 100%;
  height: 120px;
  object-fit: cover;
}

.attached-car-info {
  padding: 10px 12px;
}

.attached-car-title {
  font-family: var(--font-heading);
  font-size: 13px;
  font-weight: 700;
  color: var(--color-text-main);
}

.attached-car-specs {
  font-size: 11px;
  color: var(--color-text-muted);
}

/* Quick Replies Bar */
.quick-replies-bar {
  display: flex;
  gap: 6px;
  padding: 8px 16px;
  overflow-x: auto;
  background: #FFFFFF;
  border-top: 1px solid var(--color-border-subtle);
}

.quick-replies-bar::-webkit-scrollbar {
  display: none;
}

.quick-reply-pill {
  background: var(--color-bg-hover);
  border: 1px solid var(--color-border);
  color: var(--color-text-main);
  font-size: 12px;
  padding: 5px 12px;
  border-radius: var(--radius-full);
  white-space: nowrap;
  cursor: pointer;
  transition: var(--transition-fast);
}

.quick-reply-pill:hover {
  background: var(--color-primary-subtle);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

/* Chat Input Footer & Voice Recording */
.chat-send-footer {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 12px 16px;
  background: #FFFFFF;
  border-top: 1px solid var(--color-border);
}

.chat-input-actions {
  display: flex;
  align-items: center;
  gap: 4px;
}

.btn-chat-tool {
  background: transparent;
  border: none;
  color: var(--color-text-muted);
  padding: 8px;
  border-radius: var(--radius-full);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: var(--transition-fast);
}

.btn-chat-tool:hover {
  background: var(--color-bg-hover);
  color: var(--color-primary);
}

.btn-chat-tool.recording {
  color: #EF4444;
  animation: pulseRecording 1.2s infinite;
}

@keyframes pulseRecording {
  0% { transform: scale(1); opacity: 1; }
  50% { transform: scale(1.15); opacity: 0.7; }
  100% { transform: scale(1); opacity: 1; }
}

.chat-send-footer input {
  flex: 1;
  border: 1px solid var(--color-border);
  background: var(--color-bg-hover);
  border-radius: var(--radius-full);
  padding: 10px 16px;
  font-size: 13.5px;
  outline: none;
  transition: var(--transition-fast);
}

.chat-send-footer input:focus {
  border-color: var(--color-primary);
  background: #FFFFFF;
}

.btn-send-chat {
  width: 38px;
  height: 38px;
  border-radius: var(--radius-full);
  background: var(--color-primary);
  border: none;
  color: #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: transform var(--transition-fast);
  flex-shrink: 0;
}

.btn-send-chat:hover {
  transform: scale(1.05);
}

/* Column 3: Customer Details Panel */
.chat-details-panel {
  padding: 20px;
  background: #FFFFFF;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.panel-section-title {
  font-size: 11.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--color-text-light);
  margin-bottom: 10px;
  display: block;
}

.client-card-box {
  background: var(--color-bg-hover);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.client-top-row {
  display: flex;
  align-items: center;
  gap: 10px;
}

.client-avatar-large {
  width: 44px;
  height: 44px;
  border-radius: var(--radius-full);
  background: var(--color-primary);
  color: #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 16px;
}

.client-since {
  font-size: 11px;
  color: var(--color-text-muted);
}

.client-details-list {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.client-detail-item {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 12.5px;
  color: var(--color-text-main);
}

/* Quick Actions in Sidebar */
.quick-actions-col {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.btn-quick-action {
  background: #FFFFFF;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 10px 12px;
  display: flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  transition: var(--transition-fast);
  text-align: left;
  width: 100%;
}

.btn-quick-action:hover {
  border-color: var(--color-primary);
  transform: translateX(2px);
}